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Customer Service

It is our hope that you will find your purchase from shirleytemple.com to be a wonderful addition to your home collection. However, if for any reason you are not completely satisfied with your selection, please return it within the first 30 days of purchase for a complete refund (less shipping and handling). If you have a product that you would like to return, please email us at support@shirleytemple.com or write us at:

Shirley Temple DVD Collection
12230 El Camino Real Suite 300
San Diego , CA 92130
email: support@shirleytemple.com

To expedite your request, please include the  following information:

-Reason for returning your purchase

-Order number (this can be found on your invoice)

-Date of purchase


Shipping Policy:
All orders will be processed and shipped within 2 business days of the placement of your order. Shipping To the U.S.A: All domestic packages will ship via USPS Priority Mail. We are not responsible for lost or stolen packages, or for packages that require pick-up at the post office. Any order that is returned to us due to customer’s failure to pick-up from the post office or incorrect/incomplete address input by the customer will be refunded less shipping and handling.

Shipping Internationally:
International customers have an option of First-Class International Post or Global Express Guaranteed Mail. We are not responsible for lost or stolen packages on First-Class International Mail. If you’d like to insure your shipment against theft or loss, select the Global Guaranteed method of delivery. We are not responsible for customs fees. Any order that is returned to us due to failure of the customer to pay fees or pick-up from customs will be refunded less shipping and handling.

Returns Policy:
We will return or exchange any new DVD still in its original shrink-wrap within 60 days of purchase. A receipt and/or order number is required with all returns and exchanges. Refunds will be issued in the same form as the original payment and will be for the full amount of the purchase price less shipping and handling. Opened DVD’s that are damaged or defective can be exchanged for the same title only. We do not give refunds on opened DVD’s.

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