Copyright 2016 - Official Website of Shirley Temple Black
It is our hope that you find your DVD purchase(s) from ShirleyTemple.com to be wonderful additions to your or a loved one's collection. However, if for any reason you are not completely satisfied with your selection, please return it within 60 days of purchase for a refund or exchange, as per the RETURN'S POLICY below. If you have a product that you would like to return, please email us at firstname.lastname@example.org or write us at:
Shirley Temple DVD Collection
8328 Clairemont Mesa Blvd., Ste. 201
San Diego, CA 92111-1328
To expedite your request, please include the following information:
- The reason for returning your purchase
- Your order number (this can be found on your invoice)
- Date of Purchase
** For BILLING questions or issues, please call Jamie Johnson at (619) 929-0659 **
All orders will be processed and shipped within 2 business days of the placement of your order. Shipping to the U.S.: All domestic packages will ship via USPS Priority Mail. We are not responsible for lost or stolen packages, or for packages that require pick-up at the post office. Any order that is returned to us due to Customer's failure to pick-up from the post office or incorrect/incomplete address input by the Customer will be refunded less shipping and handling.
International Customers have an option of First-Class International Post or Global Express Guaranteed Mail. We are not responsible for lost or stolen packages on First-Class International Mail. If you'd like to insure your shipment against theft or loss, select the Global Guaranteed method of delivery. We are not responsible for Customs Fees. Any order that is returned to us due to failure of the Customer to pay fees or pick-up from Customs will be refunded less shipping and handling.
We will return or exchange any new DVD - provided it is still in its original shrink-wrap - within 60 days of purchase. A receipt and/or order number is required with all returns and exchanges. Refunds will be issued in the same form as the original method of payment and will be for the full amount of purchase price less shipping and handling. Opened DVD's that are damaged or defective can be exchanged for the same title only. We do not give refunds on opened DVDs.